Offshore Recruitment: Recruitment Outsourcing

In the search for potential costs cuts, many companies started to use outsourcing in the area of Human Resources. HR Outsourcing is a very modern topic today, but the results are puzzled.

The HRM successfully outsourced payroll and personal administration in many cases. The outsourcing was pretty successful as the payroll and personal administration processes are pretty standardized over companies and the outsourcing agency can offer standardized product, which fits all.

Recruitment Outsourcing

When the potential for initial HR Outsourcing was fully used, the next process to consider outsourcing was Recruitment Process. In many organizations the Recruitment Process consumes large portion of HR FTEs and the process seems pretty basic. But the truth is different. Each company runs its own recruitment process and the recruitment agency is very dependent on the interaction with the company.

The biggest value added of the recruitment process inside the organization is the ability to make the process efficient based on the knowledge of the internal client and to set correct priorities to the searches. As the managers report every single vacancy as the priority Number One, the HR Recruiter is able to set his/her own priority to the request and to start the search using the correct channel.

With outsourced recruitment process all the knowledge is gone. It takes very long time to the external outsourcing agency to get the knowledge of the client and to start delivering the correct candidates for the position. Also, the company has no control over the fluctuation of employees at the outsourcing agency. The employee serving the company can change very often and it always means the new beginning.

The HR Recruitment Outsourcing can be pretty risky initiative for Human Resources. And there is one more rule. The outsourcing agency should be local, the offshore outsourcing of the recruitment process to India or elsewhere is the best way to fail in the long run. The company will not be flexible, there is almost no chance for the face-to-face communication to solve the problems and issues and usually – no one is on the phone as it is time to sleep in India.

Do you consider outsourcing the recruitment process? Be very careful, it is dangerous and it needs a lot of preparations and a very careful selection process of the outsourcing agency.

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